. Are your Chikankari products authentic?

Yes, all our pieces are carefully sourced and crafted to maintain the authenticity and elegance of original Lucknowi Chikankari.

. How to order?

Simply select your पसंदीदा kurti or suit, choose your size, and click on “Add to Cart.” Then proceed to checkout and fill in your details to place the order & you can dm us on stylenslay_com or whatsapp us on-: +91 9120973770

. Do you offer Cash on Delivery (COD)?

NO, we don’t offer COD.

.Why is an unboxing video required?

The unboxing video helps us verify the issue and ensures a fair and smooth exchange process.

.Will the color be exactly the same as shown?

Slight color variations may occur due to lighting and screen differences. This is normal and not considered a defect.

.Are Chikankari pieces perfectly identical?

No, as Chikankari is handcrafted, minor irregularities are natural and make each piece unique.

.How long does delivery take?

Delivery usually takes 3–7 business days, depending on your location.

.Do you provide a credit note?

Yes, in eligible cases, we provide a credit note which can be used for future purchases within a limited validity period.

.How can I request an exchange?

You must contact us within 48 hours of delivery with:

• Order details
• Clear unboxing video
• Issue explanation
  

  .Are there any conditions for exchange?

  Yes, the product must be:

  • Unused and unwashed
  • In original packaging
  • With all tags intact

  .How will I know my order is confirmed?

  Once you place your order, you will receive a confirmation message on WhatsApp/email with your order details.

• Why is the response time slower than usual?
  We’re a small but growing team 💖 handling everything from your orders to packaging! Sometimes replies may take a little longer, but we’re working on building a bigger team soon ✨